Privacy Policy

1. Who We Are

The Intersol Group (“Intersol,” “we,” “us,” or “our”) is an IT professional services company focused on AI and data transformation services for enterprises. This Privacy Policy governs the collection and use of personal information through our website at intersolgroup.com and any related services, marketing communications, and client engagements.

2. Information We Collect

Information You Provide Directly

• Contact and inquiry information: When you complete the consultation booking form, we collect your name, work email, company name, job title, company size, and any message you include.
• Client engagement information: During professional service engagements, we may collect business contact details, project information, and materials necessary to deliver our services.
• Email communications: When you contact us directly by email, we retain the content of those communications for operational purposes.

Information Collected Automatically

• Website analytics: We may use analytics tools that collect anonymized data about how visitors interact with our website, including pages visited, time on site, and referring URLs. This data is aggregated and not linked to identifiable individuals.
• Technical information: Standard server logs may record IP addresses, browser type, and operating system for security and performance monitoring purposes.

Information We Do Not Collect

We do not collect payment card information through this website. We do not knowingly collect personal information from individuals under the age of 16. We do not collect sensitive personal data (health, biometric, or financial data) through this website.

3. How We Use Your Information

• Service delivery: To respond to consultation requests, deliver professional services, and communicate with existing and prospective clients.
• Marketing communications: With your consent, to send newsletters, whitepapers, and updates about our services. You may opt out at any time.
• Website improvement: Anonymized analytics data is used to improve website content and user experience.
• Legal compliance: To comply with applicable laws and regulations, respond to lawful requests, and enforce our agreements.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area and United Kingdom, our legal bases are:

• Legitimate interests: Responding to business inquiries and managing client relationships.
• Consent: Sending marketing communications. You may withdraw consent at any time.
• Contractual necessity: Delivering services under a signed engagement agreement.
• Legal obligation: Complying with applicable laws and regulations.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: Trusted third-party vendors (email platforms, analytics tools, CRM systems) under data processing agreements.
• Professional advisors: Legal, accounting, or other advisors under confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or asset sale, with notice to affected individuals.

6. Data Retention

Contact form submissions are retained for 24 months. Client engagement records are retained for the duration of the engagement plus 7 years for contractual and legal compliance. You may request deletion of your personal data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures including: encrypted data transmission (TLS/HTTPS), access controls limiting data access to authorized personnel, regular security reviews, and data minimization. No internet transmission is completely secure, and we cannot guarantee absolute security. In the event of a reportable data breach, we will notify affected individuals as required by applicable law.

8. Your Rights

Subject to applicable law, you have the right to: access a copy of your personal data; correct inaccurate or incomplete personal data; request deletion of your personal data (subject to legal retention requirements); object to processing for direct marketing; request data portability in a structured machine-readable format; and withdraw consent for marketing at any time.

To exercise any right, contact us at privacy@intersolgroup.com. We will respond within 30 days and may require identity verification.

9. Cookies

Our website may use essential cookies required for site functionality. We do not use advertising or cross-site tracking cookies without your consent. You may control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. International Transfers

If you are located outside the country where our servers are based, your personal data may be transferred internationally. We ensure such transfers comply with applicable data protection laws, including through standard contractual clauses where required by GDPR.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when the most recent changes were made. We encourage you to review this policy periodically.

13. Contact Us

The Intersol Group
Privacy inquiries: privacy@intersolgroup.com
General inquiries: info@intersolgroup.com